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### FAQ - Products and Services
#### What types of products do you offer?
Our store specializes in the sale of home decor items, lifestyle products and unique design pieces. We offer a wide range of products from enchanting Lumospheres to designer furniture, as well as decorative accessories that add a touch of elegance and functionality to your space.
#### Can I shop online?
Yes, our store has an online platform where you can browse our collection and purchase your favorite items from the comfort of your home. Every purchase is secure, and we strive to provide a smooth and pleasant online shopping experience.
#### Do you offer personalized decorating advice?
Absolutely. We understand that every space is unique, which is why we offer personalized decorating consultations. Whether in store or via our online service, our experts are there to help you choose the perfect pieces that will harmonize with your interior.
#### What is your return policy ?
We are committed to the satisfaction of our customers. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. Items must be returned in their original condition with all packaging and accessories.
#### Do you offer international shipping options?
Yes, we are happy to offer international shipping options for most of our products. Delivery costs vary depending on the destination and weight of your order. For more details, please see the Shipping section on our website.
#### How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order in real time on the carrier's website or via our website in the "Track my order" section.
We hope this FAQ was helpful to you. For any further questions, please do not hesitate to contact our customer service. We are here to make your shopping experience as pleasant and satisfying as possible.