### Shipping - SHIPPING FAQ
We ship to customers in the United States, United Kingdom, Australia and Canada.
Please allow 48 hours after payment for us to process your order.
You have a 24-hour window after making your payment to request cancellation of an order before it is shipped. Once the order has been shipped, you will need to go through our customer service.
### Delivery delay
- **United States**: 5 to 18 business days
- **United Kingdom**: 7 to 12 working days
- **Australia**: 7 to 12 business days
- **Canada**: 7 to 12 business days
- **Europe**: 7 to 12 working days
- **Asia**: 7 to 12 working days
Track your order using our order tracking feature or by contacting a member of our support team via our website or by email at [email address].